Dutch Speaking Customer Care Agent (m/f/d)

Munich, Germany Full-Time

Apply Mit meiner Bewerbung stimme ich der Datenschutzerklärung zu.

Dutch Speaking Customer Care Agent (m/f/d)

Munich, Germany Full-Time

Apply Mit meiner Bewerbung stimme ich der Datenschutzerklärung zu.

The Westwing mission is: To inspire and make every home a beautiful home. We are on a quest to bring the wonders of eCommerce for home & living to our more than 900,000 customers in 11 countries. In only 8 years on the market, we have grown to 254 million Euros in annual revenue. More importantly, the opportunity ahead of us is massive.

The Westwing team is the secret to our success. Our more than 1,100 team members balance creativity and style with innovative technology and strong business fundamentals. We are proud to be working with inspiring colleagues who are smart, fun, ambitious, and looking for the challenge to transform an industry and take it into the future.

Do you think this could be you? To follow our ambitious growth, we are looking for a Dutch Speaking Customer Care Agent (m/f/d) who is responsible for processing orders and the resulting requests.

Your responsibilities are:

  • Processing requests about payment processing, orders, cancellations and returns
  • Answering questions of our Dutch and Flemish members by e-mail and by telephone
  • Dealing with feedback from our customers to continually improve our offer

Your profile:
  • First experience in customer service
  • Excellent customer-oriented, communication and problem-solving skills
  • Comfortable with common MS Office applications
  • Friendly, positive and motivated personality
  • Fluency in Dutch, spoken and written, and at least good skills in English

We offer:
  • A shaping position with a high degree of responsibility and autonomy
  • Plenty of room for personal growth, professional development with great impact
  • A team-oriented work environment with strong, dynmaic and fascinating colleagues

Location: Munich
Contact Person: Carolin Börger

Interested? Looking forward to your full application under specification of your possible starting date and salary expectation.

Apply Mit meiner Bewerbung stimme ich der Datenschutzerklärung zu.