Product Manager Customer Communication (m/f/d)

Munich, Germany Full-Time

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Product Manager Customer Communication (m/f/d)

Munich, Germany Full-Time

Apply Mit meiner Bewerbung stimme ich der Datenschutzerklärung zu.

The Westwing mission is to inspire and make every home a beautiful home. We are on a quest to bring the wonders of eCommerce for home & living to our more than 1.5 million active customers in 11 countries. In only 10 years on the market, we have grown to more than 433 million Euros in annual revenue. More importantly, the opportunity ahead of us is massive.

The Westwing team is the secret to our success. Our more than 1,700 team members balance creativity and style with innovative technology and strong business fundamentals. We are proud to be working with inspiring colleagues who are smart, fun, ambitious, and looking for the challenge to transform an industry and take it into the future.

Do you think this could be you? We are looking for a Product Manager Customer Communication (m/f/d) for our Technology Department. In this position, you will be leading key projects over the full email communication development process - from idea to design, from specification to development, and from launch to post-release analysis.


Your responsibilities:

  • The complete customer email communication cycle – from daily newsletters to transactional emails
  • Working closely together with our leadership team
  • Having decision power about the high-impact development roadmap based on defined KPIs, benchmarks, user surveys, etc.
  • Further developing the existing feature sets and planning new features

What you come with:

  • 1+ years of work experience in customer-facing Product Management of software products
  • Affinity towards design and an eye for detail
  • Strong willingness to learn and an analytic mindset
  • Passion about “making it happen” and a hands-on mentality for flawless execution
  • Ability to stay focused within a world of complex business requirements
  • Basic HTML understanding
  • Basic Photoshop/ graphics understanding
  • Very good communication and presentation skills
  • Fluency in English

We offer:

  • A high-impact role on the intersection of strategy, IT, and business implementation, with decision-making responsibility, in an international leading eCommerce company
  • An opportunity to work directly with our top management and a steep personal development path
  • A company culture where your skills are judged by your results
Location: Munich, Warsaw, remote anywhere in Germany, Poland, Spain, Italy
Contact Person: Andrea Galantucci
Requisition Number: 2238

Interested? Looking forward to your full application under the specification of your possible starting date and salary expectation.

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