We care for our people
People are at the core of our business and everything we do. From the suppliers who craft our products, the customers who welcome them into their homes, to the employees who shape Westwing every day - we are committed to supporting their well-being, safety, and trust by ensuring fair working conditions across our supply chain, delivering safe and high-quality products, and fostering an engaging, inclusive workplace. As with our product and climate efforts, our approach focuses on areas where Westwing has direct influence and on structured engagement where impacts occur upstream.
Download 2025 Sustainability ReportWe care for our suppliers
Our commitment to sustainability is something we take seriously. We expect our suppliers and brand partners to follow our principles for production processes and working conditions, as detailed in our Business Partner Code of Conduct and our Private Label Supplier Code of Conduct, and to safeguard both the environment and human health and safety.
In order to address the impacts of our supply chain, we have been working with our Westwing Collection suppliers to strengthen oversight of their performance by systematically evaluating third-party audit reports, conducting internal social and environmental audits, and introducing a rigorous onboarding process for new suppliers. In addition, Westwing has a Zero Tolerance protocol for the most serious human rights violations within its Westwing Collection supply base, such as child labour, forced labour, or other critical cases, which are addressed under Board supervision and may result in the termination of the business relationship.
Going forward, we will continue to focus on improving the social and environmental conditions of our Westwing Collection suppliers by applying greater rigour in our audit processes, ensuring systematic follow-up on corrective action plans (CAPs), providing further training to suppliers, and collaborating with recognised social audit initiatives.
Our Targets
Evaluate 100% of Westwing Collection suppliers regularly on environmental topics
Evaluate 100% of Westwing Collection suppliers regularly on social topics
Establish social management systems for 50% of Westwing Collection suppliers
Implement programs to improve working conditions for 50% of Westwing Collection suppliers
Align 100% of our Brand Partners with our Business Partner Code of Conduct
Our Achievements
99% of Westwing Collection suppliers by purchase order volume are evaluated regularly on social topics
99% of Westwing Collection suppliers by purchase order volume are evaluated regularly on environmental topics
We care for our customers
Our commitment to customers goes beyond inspiring them with beautiful design; it is about giving them a high level of confidence that our products are safe, reliable and backed by clear, trustworthy information.
Our Achievements
Established a Sustainable Marketing Communication Action Plan to expand sustainability information across social media channels
Published care instructions for all products on our website
We care for our employees
Our unique business proposition and culture of creativity are key to attracting talent, but we also invest in providing an inclusive, fair, safe and dynamic working environment where teams across our value chain can thrive.
For our teams we maintain a strong focus on mental and physical health and well-being. We are also committed to promoting individual growth and development while ensuring a fair working environment. For our warehouse teams, we maintain a strategic focus on safety in line with our target of avoiding work-related accidents.
Our Targets
Maintain Westwing employee satisfaction rate above 80%
Maintain a Lost Time Injury Frequency Rate (LTIFR) below one in our logistics centre
Our Achievements
79% of Westwing team members in Munich and Warsaw provided a satisfactory rating (agree/strong agree) for job satisfaction
67% share of female managers
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