Reducing Our Impact: How We Are Redesigning Packaging with Suppliers
Packaging has one job when it leaves our logistics centre: ensuring that a vase, a lamp or a sofa arrives safely and exactly as intended. That protective role is non- negotiable. A damaged product is one of the least sustainable outcomes, as the materials and resources that went into making it may go to waste.
Our objective, therefore, has never been simply less packaging. It is about using the right amount of packaging, choosing better materials, and designing it so that those materials can remain in circulation once the packaging has done its job. This direction is also increasingly reflected in European regulation.
Working With Our Suppliers, Not Just Our Own Operations
Packaging improvements at Westwing start where products are made and continue throughout our logistics operations. Our packaging guidelines provide Westwing Collection suppliers with consistent standards for reducing volume and unnecessary materials, increasing the use of recycled and certified materials, and avoiding repacking in our logistics centre.
In 2025, 97% of our Westwing Collection suppliers had eliminated or replaced single-use plastic components such as fitting bags, cable ties and silica bags, and we continued the transition from FSC® Mix to FSC® 100% recycled materials. Reducing unnecessary packaging at source also means less repacking downstream, extending the benefits beyond our own operations.
What Changed at Our Logistics Centre
At our logistics centre in Poland, we complemented these supplier-side changes with updated packing standards, optimised box designs and material substitutions.
Foam has been replaced with shredded cardboard, including material from damaged or otherwise unusable boxes. These boxes are shredded on-site and reused as packaging fillers instead of sourcing additional filler material.
Plastic shipping bags for small textiles have been replaced with paper alternatives, while multi-crease boxes allow packers to adjust box height more closely to the product, reducing both empty space and material use.
Our Results in 2025
13.2 g of plastic packaging per item shipped, down from 22 g in 2023 — a 50% reduction against our 2022 baseline, ahead of our 40% target
99% recycled paper use in packaging
97% of our plastic packaging contains more than 60% recycled content
Foam eliminated from our logistics centre packaging
100% of packaging waste generated at our logistics centre is reused, recovered or recycled
These results reflect the combined impact of supplier-side redesign and improvements within our own logistics operations — two complementary parts of our effort to reduce packaging impact.
Join Us in Closing the Loop
A circular packaging system is a team effort. Our work with suppliers and in our logistics centre results in less packaging waste for customers after delivery. However, these efforts can only achieve their full impact when customers also play their part. We can reduce unnecessary material, keep products protected and design packaging for recycling, but closing the loop depends on what happens after delivery.
By reusing packaging where possible and separating cardboard, paper and plastic and placing them in the appropriate local recycling bins (guided by the sorting labels on our packaging), you help keep these materials in circulation and out of landfill.
Together, these actions help reduce waste and keep valuable materials in circulation for longer.
Thank you for playing your part.